BMC Helix ITSM (formerly BMC Remedy)

Integrating BMC Helix ITSM, using Planview Hub, with the tools the development teams use, organizations start to optimize their value stream management efforts. Benefits to integrating BMC Helix ITSM using Planview Hub include:

• Eliminate waste on low-fidelity communication tools such as email and spreadsheets to collaborate on customer issues.
• Improve quality of IT services by closely integrating support with other teams across your product value stream.
• Point and click integration between BMC Helix ITSM and tools like ServiceNow® and Jira Service Desk.