Service-Level-Agreement-Manager
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About This App
Automatically set an issue’s due date based on it’s creation date and severity/ priority (e.g. critical = creation date + 1 day , high = creation date + 2 days, else = creation date + 7 days).
Workflow Rules List
Entity | Rule Name | Beschreibung |
|---|---|---|
All Issue Types | SLA – Automatically set the issue’s | The following workflow rule sets the issue’s due date automatically, according to its severity: |